Privacy Policy

Effective Date: July 9, 2026

A-Affordable Septic Service respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what information we collect, how we use it, when it may be disclosed, and the choices available to you.

This Privacy Policy applies to information collected through our website, by telephone, through text messaging, during the scheduling and delivery of services, and through other communications with A-Affordable Septic Service.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Your name
  • Telephone number
  • Email address, when provided
  • Service address or property address
  • Billing or mailing address
  • Information about your septic system, property or requested service
  • Appointment and scheduling information
  • Estimates, invoices and service history
  • Communications you send to us
  • Text-message consent and opt-out records
  • Payment information when necessary to process a payment

When you use our website, certain technical information may also be collected automatically, including:

  • Internet Protocol address
  • Browser and device type
  • Operating system
  • Pages visited
  • Approximate location based on your IP address
  • Referring website
  • Date and time of your visit
  • Cookie and website-usage information

We collect only the information reasonably necessary to provide services, communicate with customers, operate our business and maintain our website.

2. How We Collect Information

We may collect information:

  • When you complete a service-request or contact form
  • When you call, email or text us
  • When you schedule or receive septic services
  • When you request an estimate or inspection
  • When you make a payment
  • When you agree to receive text messages
  • Automatically through website cookies, analytics and similar technology
  • Through service providers acting on our behalf

A-Affordable Septic Service does not purchase, rent or obtain consumer contact lists from third parties for text-message campaigns or promotional outreach.

3. How We Use Your Information

We may use personal information to:

  • Respond to questions and service requests
  • Schedule, confirm and perform septic services
  • Provide estimates, invoices and payment information
  • Communicate about appointments
  • Send technician arrival or service-status updates
  • Provide customer support
  • Maintain service and property records
  • Send future septic-maintenance reminders when the customer has agreed to receive them or when otherwise permitted by law
  • Process payments
  • Improve our website and customer experience
  • Protect against fraud, misuse or security threats
  • Maintain required business and financial records
  • Comply with applicable legal, regulatory and insurance obligations
  • Enforce our agreements and protect our legal rights

We will not use a customer’s mobile number or text-message consent to send unrelated third-party advertisements.

4. Text Messages and Mobile Information

When you provide your mobile telephone number and agree to receive text messages from A-Affordable Septic Service, we may send messages related to:

  • Service requests
  • Appointment confirmations
  • Appointment reminders
  • Scheduling changes
  • Technician arrival notifications
  • Service updates
  • Estimates and invoices
  • Customer-service follow-up
  • Septic-maintenance reminders for which you have provided consent

Message frequency may vary. Message and data rates may apply.

You may opt out of text messages at any time by replying STOP to a message. You may reply HELP for assistance. You may also contact A-Affordable Septic Service directly at 503-682-1929. 

Consent to receive text messages is not a condition of purchasing services from A-Affordable Septic Service.

We do not sell, rent or share mobile telephone numbers, text-message opt-in information or SMS consent with third parties or affiliates for their own marketing or promotional purposes.

Mobile information and SMS consent may be provided to messaging platforms, telecommunications providers and other service providers only as necessary to operate and deliver our text-messaging service. These providers are not authorized to use that information for their own marketing purposes.

Opting out of text messages will not prevent us from contacting you through another method when reasonably necessary to respond to a service request, perform contracted services, address an emergency, collect an outstanding balance or comply with law.

5. How We Disclose Information

We do not sell or rent customer personal information.

We may disclose information to trusted service providers that assist us with business operations, including:

  • Website hosting and maintenance
  • Online service-request forms
  • Scheduling and customer-management systems
  • Text-message delivery services
  • Telephone and email services
  • Payment processing
  • Accounting and recordkeeping
  • Information technology and security
  • Insurance and claims administration
  • Legal or professional services

These providers may receive only the information reasonably necessary to perform services on our behalf.

We may also disclose information:

  • When required by law, court order or legal process
  • To comply with regulatory or government requests
  • To investigate fraud, misuse or illegal activity
  • To protect the safety, property or legal rights of A-Affordable Septic Service, our employees, customers or others
  • In connection with a merger, sale, financing, reorganization or transfer of all or part of the business

Text-message opt-in data and consent will not be transferred to another business for its independent marketing use.

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to operate properly, remember preferences, understand website activity, improve performance and measure how visitors use the website.

Cookies are small files placed on a computer or mobile device. You can control or disable cookies through your browser settings. Disabling certain cookies may affect the operation of some website features.

Our website may use third-party analytics or website-management providers. These providers may collect technical information such as IP address, device type, browser type and pages visited.

7. Payment Information

When payment information is collected, it may be processed by a bank, payment processor or other financial-service provider.

A-Affordable Septic Service does not intentionally retain complete credit-card security codes after a transaction has been processed. Payment providers have their own privacy and security practices.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide services
  • Maintain customer and property service histories
  • Complete billing and accounting
  • Document text-message consent and opt-out requests
  • Meet tax, insurance and legal requirements
  • Resolve disputes
  • Enforce agreements
  • Protect the company and its customers

Information that is no longer reasonably necessary may be deleted, destroyed or anonymized in accordance with our record-retention practices.

9. Information Security

We use reasonable administrative, technical and physical safeguards designed to protect personal information from unauthorized access, use, loss, alteration or disclosure.

However, no website, electronic transmission or storage system can be guaranteed to be completely secure. Customers should avoid submitting highly sensitive information through an unsecured website form, email or text message.

10. Your Privacy Choices

You may contact us to:

  • Ask what personal information we maintain about you
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Update your contact preferences
  • Withdraw text-message consent
  • Ask questions about how your information is used

Some information may need to be retained for billing, legal, safety, insurance, service-history or recordkeeping purposes.

Depending on applicable law, Oregon residents and residents of other states may have additional rights concerning their personal information. We will review and respond to verified privacy requests as required by applicable law.

To protect customer information, we may need to verify your identity before completing a request.

11. Children’s Privacy

Our website and services are intended for property owners, tenants, property managers and other adults seeking septic services. They are not directed toward children under 13.

We do not knowingly collect personal information online from children under 13. If we learn that such information has been collected, we will take reasonable steps to delete it.

12. Third-Party Websites

Our website may contain links to websites operated by other organizations. A-Affordable Septic Service is not responsible for the privacy, content or security practices of third-party websites.

Customers should review the privacy policies of third-party websites before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices or legal obligations.

The updated policy will be posted on our website with a revised effective date. Continued use of the website or our services after an update indicates acknowledgment of the revised policy.

14. Contact Us

Questions, concerns or privacy requests may be directed to:

A-Affordable Septic Service
P.O. Box 818
Canby, Oregon 97013

Phone: 503-682-1929